Each tester and the entire testing team are constantly criticized for missed software errors and reports on trivial matters, which are not worthy of attention. During the product development, a project manager complains about the unnecessary reports, and after the process is completed, when he receives complaints from the users, he expresses dissatisfaction with each error he identifies. The head of the quality assurance team can improve the efficiency of his employees by constantly examining their reports and conducting effective staff training sessions, but whatever career success he has achieved and no matter how great experts all the testers have become, complaints will continue to come…
From time to time, each software tester faces controversial features in the program, which can be documented as erroneous or incomprehensible ones but you can also skip them. If you skip such a feature, it may ultimately turn out that it was a pure error. And if you make a report, possibly, checking your report can appear to be just a complete waste of other employees’ time.
Outsourcing your testing activities to a Ukrainian quality assurance company you will be able ensure exceptional quality of your software within deadlines and budget.
In well-organized groups of testers, there is not so much attention paid to negotiation on similar issues and development of an optimal strategy. Seeking the balance between the risk of overlooking an error and the probability of wasting staff time, testing team experts must organize priorities beforehand: which of these two troubles will have worse consequences.
Each time, writing an actual problem report, the tester evaluates whether it is worth adding to the database records – whether or not the change proposed by him, deserves the development effort and time.
When should a tester document an incorrect behavior of the program? Some testers believe that any erroneous program run needs to be documented. Others, on the contrary, believe that they should document only those errors that cause data corruption or prevent further execution of the program. If there is a workaround that will make sure testers can perform the necessary actions, they do not document an error detected. While providing app testing service they always use the most effective techniques to identify most critical errors in software products. In most cases it does not matter to the customers whether or not these errors will be documented as they just enjoy the improved quality of their apps!
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