An executive going to carry out independent software testing should clearly realize that the best results can be achieved only by meeting certain conditions. The quality of software testing is directly dependent on the amount of data on the product that the developer can provide to a testing agency. The more data amount is provided, the more qualitative requirements to software testing can be prepared, and the more bugs can be found in the system. It is clear that companies with a smooth workflow corresponding, for instance, ISO 9001 requirements will get maximal profit.
Independent testing services can help you to assess IT service testing providers, their scope of test coverage as well as the scale of operations by putting insight into them comprehensively.
However, software test outsourcing is often used by those companies that do not have formal software requirements specifications or they just have the documented requirements. It should be remembered that in this case, a testing agency will need extra efforts and time to familiarize with the product. Therefore, it is necessary to plan commencement of work with software testers beforehand without having to wait for encoding of the last function in the application to be complete. For this very reason, it is reasonable to clarify what methodology is intended to be used by the testers, what functional requirements for software will be.
The incomprehensible answer to this question will throw discredit on the quality of the testing. The more important aspect of working with a testing agency is determining the process of interaction and data exchange. It is essential to define data exchange techniques, defect report form, methods for importing and exporting data between IT systems, bug reporting methods, software requirements techniques, security assurance methods and so on.
Test execution management process and report on the work done are not less necessary.
Unfortunately, it is impossible to investigate all the issues and problematics of interaction with a testing agency in this article, all we can do is to define main trends that should be considered by the head of IT department who is responsible for the appropriate performance of application system.
Providing SQA services, a testing agency looks to satisfy testing needs for today’s highly complicated IT businesses and popular apps.
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