As you know, people do not like when their work is criticized. No one likes to constantly hear that he has done something wrong. But a tester has to say such things to employees all the time. Therefore, you should be very careful with the words you choose to say. In no case you should try to evaluate the work of the programmer if you are sure that he does not behave professionally in the workplace. Even if you really think he is a negligent and stupid person or at that an inexperienced specialist, the reports should not even hint at the quality of his work. Otherwise, you will go to a lot of trouble, and, eventually, desirable results will not be yielded.
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If the programmer feels that your reports are biased, he can complain to the authorities. Unfortunately, such complaints may produce serious consequences, negatively affect your career or you may be even fired from your job.
First of all, to address the issue the authorities may maintain censorship over the reports. As a result, not all of these reports will be received by the programmer, and not only reports that are really written in too harsh tone may be rejected but also those which political consequences will seem objectionable to the censor. Such censorship may do more harm than good, for example, it may cause some testers to cease writing the reports that, in their opinion, will not be approved. This will eventually culminate in leaving many quite solvable problems unresolved – and all this will adversely affect the quality of the product under development.
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You should think thousand times before facing off against the programmers by making your personality assessments and mentioning them in your reports. You have too little chance of coming off best in the fight, but the losses will be significant. Even if you preserve your report as it is you will not be free any more to write reports in a habitual manner, moreover, your relations with the developers will becomes very tense. And even if your judgment is absolutely correct, you will not get the same working results – on the contrary, they get worse.
All this does not mean that the testers do not have right to voice their opinions about the work of programming specialists. There are times when testers have to write critical reports to draw attention of the management to serious problems that cannot be solved by any other means.
But this remedy should be used as a last resort, after weighing all pros and cons and realizing all the possible consequences. It is not necessary to move towards such conflicts more than twice a year. And on feeling that they are becoming more frequent, you had better look for another job.
Please, be reminded, that penetration testing company helps their clients to understand the current state of security posture of their organization and identify potential defense risks so that to promote compliance with best security practices.
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