Usability testing implies the verification of system ergonomics, the logic of interaction between the users and the system, usability of software functions and the identification of the best solutions to improve efficiency of implementation of the user scenarios. The problems of interaction between the user and the software product can call into question the success of any project. The inconsistency with the world trends in the quality of graphic presentation of information reduces the user activity and therefore affects the monetization of the interesting modern projects. Graphical interface and architectural and informational content of the system must help the user to perform the targeted operations quickly, efficiently and most importantly- intuitively.
The purpose of GUI and usability testing services is the identification of necessary refinement of design and/or functionality of existing software, confirmation or retraction of certain interface solution. Moreover, it allows you to identify architectural and conceptual software problems, whether it be the usability testing of site, mobile- or web-application or corporate system.
The main goals, set before the iteration of specified kind of testing:
– analysis of the main business processes and user scenarios;
– localization of errors in the interface and design layouts;
– correction of text content of the transition pages and choice of conditions;
– improvement of the usability and intuitiveness of the navigational elements;
– elaboration of recommendations on the improvement of presentation of information and functionality;
– introduction of changes in the step-by-step user guidance;
– application of typical generally accepted style of tips, etc.
The tests, based on different certified methodologies and guidelines, identify weaknesses in the interaction between the users and the software functionality, after which the recommendations for the improvement of the latter are formed.
The program and methodology of usability testing is developed according to the specifics of every project: starting with use of usability guidelines, modern heuristics and approaches and ending with the involvement of respondents of real target groups and conducting the marketing experiments.
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