As a QA Analyst, you are responsible for managing defects and this kind of activity occupies large amounts of working time. As soon as your first error is found in the software product being tested you will have to raise a mistake with the aim to track it.
Defect tracking is a time-consuming and general engagement, but when comparing tracked defects, the testers improve their skills and become more productive at work.
Different companies use various tools for entering/introducing this error. There are a great number of products for you to choose. For example, you may consider these: TestTrackPro, Quality Center, ALMComplete, or the open source Bugzilla. Even a custom organization that was an owner of tracking systems can be useful to you as it will be able to help in managing your project life-cycle. It is up to you to decide which tool to use while working on your software products/project.
As far as Independent software testing companies are concerned, they tend to employ these and many other tools for streamlining quality assurance and development processes. So, now you know where to seek help for software testing/production problems. Get your work done by professionals.
It does not matter what kind of tool you use for creating a defect, but, to reproduce this defect you provide the information that will be almost the same at all points.
Quality Assurance Company Always Requires the Specialist to Submit the Following Data for Consideration:
- A title of the defect.
- Comprehensible interpretation of the issue.
- A step-by-step plan to reproduce the problem.
- The build’s version wherein it was detected.
- Videos / Attachments / Images if they are applicable.
- The URL / link (if applicable).
- The environment.
- Status of the defect.
- The Lead (or developer) who is assigned to the defect.
This list does not contain all the information. Nevertheless, the mentioned points are must-haves.
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