Attracting outsourcing companies to improve productivity, reduce costs, and optimize business processes in enterprises has become a trend in today’s business world.
According to the top testing companies, the majority of businesses that benefit from outsourcing IT companies tend to make their choices on the basis of the offered price. However, there are some other important criteria that should not be overlooked.
#1. Range of IT Testing Services Provided by the Company
The development of any project is a complex process requiring a comprehensive review. It includes not only the writing a qualitative code, but preliminary business research, team building, maintenance and monitoring of a high-quality level, assessment and reduction of risks at all stages of web development, as well as after-sales service. An outsourcing company that provides a full range of IT testing services can help you to realize your project in the best possible way, will propose nontrivial solutions and create a product that can take its rightful place in the market.
Currently, providing a full range of IT testing services is a requirement for all IT companies to create a successful project.
#2. Area of Expertise and Experience
Another important criterion that will help you to form an opinion about outsourcing IT company, is its area of expertise and experience, i.e. its skills and experience in development. As a rule, companies publish information on their certification. Many companies have certificates proving their high-level of quality standard.
#3. The Quality of Software & Professional Approach
When choosing the outsourcing testing team, it’s necessary not base only on its knowledge of technology, but also on the ability of members to apply useful tools and frameworks that accelerate the development process and increase efficiency and productivity.
#4. Quick Replies
High level of efficiency in responses to questions is highly regarded in the world of IT-business. IT- specialist should quickly provide the information requested and notify the client that his question has been accepted for review and he will receive the required information in a timely manner.
IT-specialist must have good communication skills: be active and listen carefully, investigate and analyze ideas and situations, understand the task as best as possible. Experienced project managers should possess excellent communication personal skills and professionally manage projects that involve tracking the performance of developers, providing feedback and coordinate changes in the team.
Taken together the above factors, indicate how the company conducts business in general and how it carries out communication with the customers, in particular.
#5. Innovations
They say that ,nowadays, the innovations most often occur in small companies. Such companies are more flexible and quicker to introduce new technologies. They don’t use expensive and obsolete software and usually apply modern tools for collaboration, business applications, SaaS solution, mobile platforms and other advanced technologies and methods of software development. Successful IT company never ceases to develop new products/services and will continue to invest in product development, in order to maintain the interest and loyalty.
#6. Methodology & the Process of Projects Implementation
IT company, which possesses a good reputation, follows a structured and clearly defined project management methodology (such as Scrum, Kanban, etc.) in order to streamline the design process of the project and ensure effective cooperation between the client and the service provider.
For outsourcing projects, it is particularly important to ensure their qualitative monitoring and coordination in real-time. Find out how you, as a customer, will be involved in the development process and how you can monitor the execution of your project. Ask the supplier to prepare a communication plan.
#7. Commercial Flexibility
Major outsourcing software testing companies use a flexible approach to the assessment of the project and its implementation. As a rule, for projects with a clear documented action plan and clear timelines offers fixed prices. For projects with an uncertain schedule, usually operate flexible pricing.
#8. Contract Practices
Verify that the provider is competent enough in completing contracts. Typically, experienced software companies publish reviews of completed projects and detailed case studies on their official website.
#9. Linguistic & Cultural Compatibility
So, you want your project to be implemented according to your plan, for a reasonable price and time. The language barrier and cultural differences can negate all the efforts.
Note on the language skills of your provider and on the cultural compatibility. To facilitate communication and interaction, select outsourcing services provider whose cultural background and education similar to yours.
#10. Location & Time Zone
It is advisable to select the IT testing services provider, who was in close proximity to your company. This greatly saves your money and time. Finally, make sure that your provider is in the appropriate time zone and is working the hours that correspond to yours. This will improve communication and resolve issues without delay.
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