User interface programmer specializes in creating graphical user interface. As a rule, this person is an experienced programmer who is good at Windows system architecture, and ideally, has good knowledge in cognitive philosophy.
Actually, user interface is a part of the program that provides a user with relevant information (such as text, sound, graphics, etc.)
In a broader sense, the concept of user interface also includes the content of the information which the user exchanges with the program. For example, a user interface designer has to decide what options must be implemented to meet the user’s needs, how to describe them clearly and how they should look like. While many programmers believe they if can design the user interface they also will be able to implement it, in fact, most of them cannot do without help of an ergonomics specialist when it comes to implementing UI.
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Lead programmers are often engaged in the development of that part of the specifications (terms of reference), which refers to the internal structure of the product. In many teams that work using the principle of consensus, programmers develop the architecture of the product on their own.
Product manager or product marketing manager is responsible for ensuring that the product is meeting the requirements and long-term needs and is adding to your company’s reputation, as well as for supporting the marketing activity that continues to run after the product has been released (advertising, production and distribution of new versions of the program, training of sellers and dealers). In most companies, the marketing manager is also responsible for product profitability. He defines the requirements of the market, as well as the features and capabilities that affect its competitiveness. Also, the marketing manager plays a very active role in determining the set of product features and hardware it must be compatible with.
Software testing outsourcing companies are engaged in determining whether or not the developed product complies with the established standards for quality and reliability.
Technical support – it is a member or leader of the team, who has the direct contact with users. Employees of the team analyze the complaints of users, answer their questions and provide them with all necessary information on the product. At the stage of product development, they are involved in the design of the program and the development of documentation, trying to make it as clear and comprehensible as possible and minimize the number of calls which they then will have to answer.
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